Managed IT Services for Businesses Across Canada, the USA, and UAE

PCI Services delivers managed IT services, cybersecurity protection, cloud infrastructure, and IT management for businesses that run on stable technology every day. One experienced team, backed by 19 years of experience and an active Better Business Bureau accreditation, keeps your systems running the way they should.

About PCI Services

A Managed IT Service Provider Built on Experience

Since 2007, PCI Services has handled managed IT services, outsourced IT support, and infrastructure management for businesses across Canada, the USA, and UAE that cannot afford downtime. We take care of the systems, networks, and users that keep your organization moving, so your team never has to think about IT.Based on Markham, our managed IT services company has supported businesses of all sizes for over 19 years. From daily helpdesk support to long term infrastructure planning, one experienced team handles everything under one roof.

WHY BUSINESSES CHOOSE PCI SERVICES

How Our Managed IT Services Work 

24/7 System Monitoring

Problems are caught and resolved in your IT environment before your team ever notices them.

Documented Response Times

Every managed IT support request has a committed response time, so you always know when to expect a fix.

Cybersecurity First Infrastructure

Security is built into every system we manage from day one, so protection is never an afterthought.

Proactive Patch Management

Updates and health checks run on a fixed schedule, so your infrastructure stays stable without any follow up from your side.

Scalable IT Coverage

Your managed IT services coverage grows with your business, so support never falls behind your operations.

Transparent Reporting

Regular reports give you full visibility into your IT environment, open tickets, and system performance at all times.

OUR IT SERVICES

A complete range of managed IT services, IT support, cybersecurity, and cloud management delivered by one experienced team. 

Fully Managed IT Services

Complete ownership of your IT environment at a fixed monthly cost with no surprise bills.

Co-Managed IT Services

We work alongside your internal IT staff and fill coverage gaps so your business stays fully operational.

Cloud Services

We manage migrations and ongoing environments for Microsoft 365, Azure, and hybrid setups end to end.

Cybersecurity Services

Vulnerability assessments, threat monitoring, incident response, and security training built around real threats businesses face today.

Hosted servers

Secure hosted server environments for businesses running critical applications without managing hardware in-house.

Video Conferencing

Reliable video conferencing setups, so your teams stay connected across offices, remote locations, and client calls.

Understand the Condition of Your Current IT

Book a free assessment with our team. We will review your current setup, talk through how your systems are being used day to day, and identify any gaps in your cybersecurity, infrastructure, or overall IT support.

You will get a clear picture of where your IT environment stands today, and what changes may help improve reliability, security, and performance for your business.

No cost. No obligation.

CASE STUDIES

Client Work

Property Management - Ransomware Recovery

A property management firm lost access to critical systems after a ransomware attack. We contained the breach, recovered their data, and moved them onto a fully managed IT services plan with cybersecurity built in from day one.

Healthcare — Multi-Site IT Stabilization

An Ontario optometry group has recurring IT failures across multiple locations. We identified the root cause and put a reliable managed IT services structure in place across every site.

Hospitality — Full IT Outsourcing

A large Canadian hospitality group handed their entire IT operation to PCI Services. Response times improved; costs dropped, and their IT services now scale as the business grows.

Mining — IT Infrastructure Management

A global mining company needed critical systems managed across multiple locations in the USA and beyond. We resolved longstanding issues and built a stable IT infrastructure management foundation that holds.

What Businesses Say About PCI Services

“Very professional and committed to doing what they say. I would recommend this to everyone for the need for managed IT services.” Henry | 

“A trusted IT service partner. Great company with committed and satisfied services.” Jatin B. | 

“Full trusted company. They truly understand what businesses need from an IT partner.” Om G. |    

What Businesses Say About PCI Services

“Very professional and committed to doing what they say. I would recommend this to everyone for the need for managed IT services.” Henry | 

“A trusted IT service partner. Great company with committed and satisfied services.” Jatin B. | 

“Full trusted company. They truly understand what businesses need from an IT partner.” Om G. |    

Let’s Talk About Your IT

Book a short discovery call with our team. Tell us how your current setup is working, the challenges your business is facing, and what you expect from reliable IT support. 

We will answer your questions and help you understand what the right IT services approach could look like for your business. No pressure. Just a straightforward conversation.

Our Alliances & Certifications

Book a Discovery Call