What are managed services in IT?

Managed IT services, given by a “Managed Services Provider” (MSP), are one of the most effective ways for modern enterprises to keep their IT systems safe from cyberattacks. Managed IT services typically include 24-hour cyberthreat monitoring and prevention, after-hours security patching and updates, and extensive reporting on IT security over a set period of time (like a month). Most MSPs also offer extra services like on-site support, business continuity, and software licencing management, but each one is unique. It’s advisable to inquire about the services provided by each MSP.

How much do managed IT services cost?

Because many MSPs purposefully make it difficult to understand what they offer, there is no such thing as “standardized pricing” for managed IT services. Comparing MSPs on pricing can feel like comparing apples to… orangutans in some circumstances. Finding an MSP that offers all-in, fixed-fee pricing with no hidden expenses is your best bet for finding the correct MSP at the right price for your needs. Give yourself a high five for your excellent research skills when you uncover that combination.

What are the benefits of managed IT services?

Managed IT services provide peace of mind as well as lower total technology expenditures. You’ll have peace of mind knowing that your data is safe from 99% of cyberattacks (there’s no such thing as 100% protection) and that you can get IT help whenever you need it. Business leaders are frequently surprised by the lower overall expenses, since they are unaware that data breaches, non-compliance, and business downtime are all costly. An ounce of prevention is more cost-effective than a pound of cure when it comes to managed IT services.

Why use managed IT services?

Because modern cybersecurity is a pain in the neck, most businesses opt for managed IT services. On a daily basis, securing your networks and devices needs ongoing attention to the tiniest aspects. Cybersecurity is also a high-stakes game: even a minor oversight could allow malevolent hackers to get access to your networks. Even if you have an in-house IT team to manage your company’s technology, they may not have the time to devote daily attention to security. The majority of in-house teams are too preoccupied with putting out fires to maintain comprehensive cybersecurity.

How to choose a managed IT provider?

We won’t lie: selecting a managed IT services provider takes time and effort. However, there are ways to expedite the process. Begin by determining which IT services you require (such as business continuity, software licencing, or mobile device management), compiling a short list of MSPs who can supply those services, and then dialling and taking notes. Suggestions: (1) Contact MSPs that other business leaders suggest, (2) avoid MSPs that other business leaders despise, and (3) begin here.

How are managed services vs consulting different?

Are you wondering whether to go with managed services or consulting? Professionals in both specialty areas will assist you in determining the appropriate business technology to support the future of your organisation, and both will deploy that technology for you. The following is how they differ: A managed services provider (MSP) will support your company’s IT for years to come, forming a long-term relationship that keeps your technology running smoothly and without fear.

What are managed IT infrastructure services?

Managed IT infrastructure services cover the complete company infrastructure, including communication systems, databases, overburdened data centres, and, in most cases, cloud storage and cloud infrastructure (IaaS). Programmers, enterprise architects, and other highly qualified IT experts are frequently employed by managed IT infrastructure services companies.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, PCI makes it simple with an affordable and customized flat rate service plan.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. PCI serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

What types of systems do you support?

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

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